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Customer Service Representative - Relationship Banking

Kotak Mahindra Bank Limited

Customer Service Representative - Relationship Banking

Kotak Mahindra Bank Limited

Thane

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Description

Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

- Handle customer service tasks within the Relationship Banking Group, focusing on client interactions and support. - Provide assistance and resolve queries related to banking products and services. - Maintain professional communication to ensure customer satisfaction and retention. - Work collaboratively with banking teams to facilitate smooth service delivery. - Adapt to banking sector requirements and maintain confidentiality and compliance. - Engage with customers primarily in Thane location, addressing their banking needs. - Support relationship management efforts by providing frontline customer service. - Ensure accuracy and efficiency in handling customer requests and documentation.

Job role

Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India