Kotak Mahindra Bank Limited

Principal Investment Relationship Manager

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

Sky 360-Principal Investment Manager-Sky Channel-Product Manager

JD – Principal Investment RM

 

 

  • Streamline, align and develop the KPI for the customer service team
  • Improve the overall customer satisfaction scores of the team by mentoring and training 
  • Design automation solution for manual workflows to improve operational efficiency.
  • Investigate reported incidents in SEBI and RBI and get to the root cause of the problem to ensure that there is no knowledge or process gap
  • Establish department targets and monitor progress towards KPIs
  • Collaborate with Product team to improve the overall CX Journey
  • Develop strategies and policies meeting Organisational needs and implement in improvements.
  • Liaising with new and existing vendors on the overall cost management for products used. 
  • Stakeholder management to improve the overall Tat and quality of the deliverables.
  • Managing hiring, training and development of CS Team

 

Experience Level

Senior Level

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryInvestment Banking, Private Equity & VC
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

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