Customer Service Executive - Card Retention (Inbound Contact Centre)
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound
- Handle inbound contact centre calls focused on Sky Service Card retention. - Engage with customers to retain their service cards by addressing concerns and providing solutions. - Work in a structured contact centre environment, ensuring customer satisfaction and retention. - Requires good communication skills and ability to manage customer interactions effectively. - The role is based in Thane and involves working in a team-oriented setting. - Suitable for candidates with experience in customer service or call centre operations. - Emphasis on retention strategies and customer relationship management. - No explicit mention of required skills, languages, or educational qualifications. - No specific experience or shift timings mentioned.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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