Telecaller
Nordinn Pvt LtdFixed
₹16,000 - ₹18,000
Average Incentives*
₹2,000
Earning Potential
₹20,000
Fixed
₹16,000 - ₹18,000
Average Incentives
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
1 applicants
Job Description
InCred Finance is a financial services company offering personal loans, education loans, SME loans, and other lending solutions across India. The company focuses on technology-driven financial services and customer-centric solutions.
Job Summary
We are looking for a dynamic and customer-focused Telecaller to join the InCred Finance team in Thane. The candidate will be responsible for handling outbound and inbound calls, following up with customers regarding loans, EMI payments, lead generation, and customer support while maintaining professional communication.
Roles & Responsibilities
- Make outbound calls to customers regarding loan products, EMI reminders, and payment follow-ups.
- Handle customer queries related to financial products and services.
- Explain loan offers, eligibility, repayment schedules, and company policies clearly.
- Maintain accurate records of customer interactions and call details in CRM/software.
- Follow up with potential and existing customers for documentation and payment updates.
- Achieve daily and monthly calling or collection targets.
- Escalate unresolved customer concerns to the concerned department/team lead.
- Ensure proper compliance with company policies and RBI regulations.
- Build and maintain positive relationships with customers through professional communication.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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