Relationship Officer

RELATIONSHIP OFFICER - SULB IND - FOR EMP REF

Job Description

A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Relationship Officer – Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to – Designation & Grade : Business Manager – Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : Individual Role 7 Main Tasks & Areas of Responsibility :

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)

• Work in the Area assigned by the Branch Business Manager and generate leads

• Cold Calling to the potential customer base to generate business

• Daily Sales Calls as per the Plan submitted to BBM

• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

• To Activate Referral Partners for new business

• To give doorstep service to customers – at their residence or office.

• To learn the Organisation’s policies, and source files as per the policy.

• To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, information and sharing them to Branch Business Manager

• To Support the Customers in terms of end -to- end loan processing.

• To act as the Bridge between Customers and the Branch

• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.

• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.

• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

• Retain existing live loan customers.