Customer Service Officer - Gold Loan
Equitas Small Finance LtdTirunelveli
Not disclosed
Job Description
Customer Service Officer - Gold Loan
| DESIRED RESULT |
| Cash Management - Accounting of Cash and Banking the Cash |
| File despatch as per timelines (PRDD) |
| NACH Rejected Cash collections to be less than 10% of billing |
| Disbursement Management (XMS upload and query resolution) |
| FTR to be achieved as per matrix |
| Repayment reminder call for Retail customers |
| On-time closure of DCS summary and maintenance of Key Management Register |
| Post despatch file quality FTR to be achieved as per matrix |
| Management Retail stationery by indenting to OPS on need basis |
| Self Development |
Job role
Work locationInclusive Banking - MF>South>Tamil Nadu>Madurai>Tirunelveli>Tirunelveli (Area Office)>Tirunelveli>1178>Thirunelveli 1
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameEquitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
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