Plant / Factory Head

Position Overview

The Project & Operations Manager will be responsible for managing projects from initiation to final delivery while coordinating with cross-functional departments including Design, Production, Purchase, QC, Sales, Accounts, and Administration. The role involves project planning, execution monitoring, team coordination, customer communication, documentation management, recruitment coordination, import-export follow-up, operating manual preparation, and overall operational management of the company.

Key Responsibilities

Project Management

• Manage projects from order confirmation till final delivery and installation.
• Prepare and monitor project timelines in coordination with cross-functional teams.
• Conduct project kick-off meetings with internal teams and respective sales engineers.
• Track daily project progress and ensure timely execution of all activities.
• Identify project delays or bottlenecks and coordinate with management for quick resolution.
• Ensure projects are completed within committed timelines and quality standards.

Cross Functional Team Coordination

• Coordinate with Design, Production, Purchase, Quality Control, and Service teams.
• Conduct regular follow-ups with departments to keep projects on track.
• Ensure smooth communication between all departments involved in the project.
• Maintain project status reports and provide regular updates to management and sales teams.

Customer & Documentation Coordination

• Coordinate with backend sales and admin teams to ensure:
• Customer emails are responded to on time.
• All required documents are submitted without delay.
• Project-related communication is properly maintained.
• Ensure calibration activities are completed as per project requirements.
• Prepare operating manuals, user manuals, and documentation for machines and test setups.

Operations & Management Support

• Support overall operational activities of the company.
• Coordinate with directors and management for critical decision-making and project escalation.
• Ensure smooth day-to-day operational workflow across departments.

Required Skills

• Strong project management and coordination skills
• Excellent communication and leadership abilities
• Team management and problem-solving capability
• Knowledge of manufacturing/project execution processes
• Technical documentation and operating manual preparation skills
• Good follow-up and organizational skills
• Proficiency in MS Office, Excel, and ERP systems
• Ability to handle multiple projects simultaneously

Preferred Qualification

• Diploma in Engineering, Bachelor’s Degree in Engineering / Management / Operations / Business Administration
• Experience in manufacturing, industrial equipment, or project-based industries preferred

Experience Required

• 3+ years experience in project coordination, operations, or manufacturing management preferred.