Field Service Engineer
Vertiv Energy Pvt Ltd
Work from Office
Full Time
Min. 2 yearsJob Description
Assistant Engineer II, Field Service
Brief Job Description:
UPS Service Engineer – Job Description
We are looking for a dedicated and technically skilled UPS Service Engineer to handle installation, commissioning, preventive maintenance, troubleshooting, and breakdown support for UPS systems and associated electrical equipment. The candidate will play a key role in ensuring maximum system uptime and customer satisfaction through effective technical support and timely service execution.
Key Responsibilities:
- Carry out Installation & Commissioning (I&C) of UPS systems, battery banks, and related electrical equipment.
- Perform Preventive Maintenance (PM) and health checks of UPS systems to ensure reliable performance.
- Diagnose and resolve technical faults, alarms, and breakdown issues in UPS systems efficiently.
- Conduct load testing, battery testing, and performance analysis of UPS equipment.
- Attend emergency breakdown calls and provide quick resolution to minimize downtime.
- Coordinate with customers, vendors, and internal support teams for smooth project and service execution.
- Prepare and submit detailed service reports, PM reports, and technical documentation after site activities.
- Ensure all service activities are completed as per safety standards and company procedures.
- Support customers with technical guidance, troubleshooting assistance, and operational recommendations.
- Maintain records of spare parts, service activities, and system updates.
- Travel to customer sites for service support, shutdown activities, and project execution as required.
Required Skills:
- Strong knowledge of UPS systems, batteries, electrical panels, and power systems.
- Good troubleshooting and analytical skills.
- Ability to handle customer interactions professionally.
- Knowledge of electrical drawings, SLDs, and safety practices.
- Willingness to travel and work during emergency breakdown situations.
Preferred Qualification:
- Diploma / BE in Electrical or Electronics Engineering.
- Experience in UPS service, commissioning, or electrical maintenance activities preferred.
Key Strengths:
✔ Technical Troubleshooting
✔ Customer Handling
✔ Site Execution
✔ Preventive Maintenance
✔ Breakdown Support
✔ Team Coordination
✔ Documentation & Reporting
- 95%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Experience Level
Mid LevelJob role
Job requirements
About company
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