Front Office Executive & Customs House Agent (CHA)

Job Summary:

We are looking for a well-organized and detail-oriented professional to manage front office operations along with Customs House Agent (CHA) responsibilities. The role involves handling client coordination, documentation, customs clearance processes, and ensuring smooth import/export operations in compliance with regulatory requirements.

Key Responsibilities:

Front Office Responsibilities:

• Manage reception/front office operations in a professional manner. 

• Handle incoming calls, emails, and visitor management. 

• Coordinate with internal departments for smooth workflow. 

• Maintain records, registers, and basic administrative documentation. 

• Assist in scheduling meetings and managing correspondence. 

CHA (Customs House Agent) Responsibilities:

• Handle import and export documentation and customs clearance processes. 

• Prepare and file shipping bills, bills of entry, and other customs documents. 

• Coordinate with customs officials, port authorities, shipping lines, and freight forwarders. 

• Ensure compliance with customs regulations, EXIM policies, and DGFT guidelines. 

• Track shipment clearance status and resolve any documentation or inspection issues. 

• Liaise with clients for document collection and shipment updates. 

• Maintain accurate records of all customs-related transactions. 

Skills & Requirements:

• Experience in customs clearance / CHA operations is preferred. 

• Knowledge of import/export documentation and customs procedures. 

• Strong communication and coordination skills. 

• Good knowledge of MS Office (Excel, Word, Email handling). 

• Attention to detail and ability to work under deadlines. 

• Basic understanding of logistics and supply chain processes. 

Preferred Qualification:

• Graduate in any discipline (preferred: Logistics, Commerce, or related field). 

• CHA license/experience will be an added advantage