Senior Specialist - Digital Engagement Governance

Sr. Spec. DDIT ISC Gov Digital

Job Description Summary

The Senior Specialist Digital Engagement Governance role in the Information Security & Governance (ISG) team, under the Information Security & Compliance (ISC) will be working as part of the Data, Digital and Information Technology (DDIT) will be an exciting opportunity for actively engaging in the execution of day-to-day operations as part of the Digital Engagement Governance & Channel Engagement Business Enablement team in Hyderabad implementing a customer centric governance framework for the Digital Engagement Governance and Business Enablement team in Hyderabad. Associates are required to manage digital governance at an Enterprise level while assuring adherence to regulatory, safety and other compliance requirements (internal and external) and proactively managing the risk exposure for Novartis.

Job Description

Key Responsibilities

Location – Hyderabad #LI Hybrid

• Lead/support the definition of standards and processes required for digital assets/channels portfolio – governance, risk & compliance (governance master process)
• Lead and drive the risk identification and assessment for Novartis’ digital engagement activities that need governance oversight to follow the regulatory requirements and all applicable Novartis policies, procedures, standards and guidelines to maintain compliance throughout their life cycle
• Implement end-to-end process view for digital asset/channel portfolio and identify gaps and areas for improvement/simplification (control framework & control ownership)
• Work with compliance/risks functions (like Patient Safety, Ethics, Risk & Compliance, Legal, Legal Brand Protection, Data Privacy & Artificial Intelligence, Information Security & Compliance, Regulatory Affairs, Quality) at an Enterprise level in support of digital engagement projects to unblock problem statements and accelerate time to market speed
• Support the continuous improvement of the governance end-to-end process (operational excellence) through applying ‘by-design’ principles, lean management approaches and automation efforts for best-in-class operational excellence
• Implement end-to-end governance process in a fast changing and growing landscape of digital assets/channels/platforms/technologies
• Support translation of business needs to digital governance requirements; support maximizing business value through enabling risk-based governance and addressing bottlenecks
• Leverage and translate learnings for supporting our business functions through awareness & trainings. Collaborate with key stakeholders to evaluate, understand and support projects to unlock digital activities and innovation within the business
• Maintain the digital asset/channel governance registry ensuring business ownership and accountability for each digital asset/channel whilst maintaining oversight through the lifecycle including effective change management; create transparency by building oversight on existing digital assets/channels
• Collaborate with compliance/risks functions (like Patient Safety, Ethics, Risk & Compliance, Legal, Legal Brand Protection, Data Privacy & Artificial Intelligence, Information Security & Compliance, Regulatory Affairs, Quality) to identify and report on deviations (incl. recommended actions) and implement corrective and preventive actions for remediation.

Essential Requirements:

Desirable Requirements:

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:  
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.  

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: 
https://talentnetwork.novartis.com/network

Skills Desired

Business Acumen, Business Partnering, Communication Skills, Cyber Security, Influencing Skills, Information Security Risk Management, IT Governance, Organization Awareness, Stakeholder Management

Experience Level

Senior Level