Kotak Mahindra Bank Limited

Customer Assistance Manager-Business Loans-Hardship Assistance Unit

Kotak Mahindra Bank Limited
Pune
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Assistance Manager-Business Loans-Hardship Assistance Unit

- Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle queries and provide support to customers facing financial difficulties related to business loans. - Coordinate with internal teams to facilitate resolution of customer issues and ensure compliance with company policies. - Maintain records and documentation related to customer interactions and assistance provided. - Work closely with the financial services department to support loan hardship cases and improve customer satisfaction. - Requires strong communication and problem-solving skills to effectively assist customers in distress. - Role demands understanding of business loan products and hardship assistance processes. - Likely involves collaboration with multiple stakeholders to manage customer concerns efficiently.

Job role

Work location
Work locationPune, 1780-Pune-Nyati Unitree-Samrat Ashok Road-Yerwada-MAH, 4th Floor NYATI UNITREE, Samrat Ashok Marg, (Nagar Rd ), , Pune, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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