CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound
- Handle inbound customer interactions related to credit card services in a customer experience center. - Provide support and resolution for customer queries and issues via contact center operations. - Work in a structured environment focused on delivering quality customer service. - Role requires good communication and problem-solving skills to assist credit card customers effectively. - Likely involves working with CRM tools and following standard operating procedures for customer handling. - The position is based in Bengaluru, indicating a fixed location work environment. - Suitable for candidates with prior experience in customer service or contact center roles, especially in financial services. - Emphasis on inbound call handling, requiring patience and customer-centric approach. - May require adherence to company policies and compliance standards related to credit card services. - Opportunity to work in a reputed customer experience center with focus on credit card customer support.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hosur to get hired quickly.
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