HR Service Delivery Senior Analyst

HR Service Delivery Senior Analyst

Skill required: Employee Services - Data Analysis Reporting
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being. Collect, interpret, and present data in a clear and meaningful manner, facilitating informed decision making. This skill involves not only analyzing data but also effectively communicating findings through reports, visualizations, and dashboards to convey insights and support organizational objectives.
What are we looking for? • 2+ years of experience in reporting/data analysis/project management • Ability to operate effectively in a matrix organization, with previous experience working with international teams and projects • Strong analytics and data manipulation skills, with an understanding of GDPR. Education / Qualification / Certifications • Bachelor s/Professional degree (or equivalent qualification) • Proficiency in English Technical abilities/ functional/ leadership • Highly competent with Microsoft Office Suite, particularly advanced Excel • Experience using HRIS systems (Qualtrics & SuccessFactors is required) • Demonstrate strong problem-solving skills, proactively identifying and addressing challenges in data management and project execution • Demonstrate adaptability in responding to evolving project requirements, organizational priorities, and industry best practices in data management • Maintain a focus on achieving project goals, driving for results, and ensuring the successful delivery of data management initiatives. • High level of organization, accuracy, and attention to detail.
Roles and Responsibilities: \Project Management & Operational Activities• Ensure on time and in full execution of all tasks assigned in relation to Employee Listening Data Management activities • Data Collection and Consolidation: Support the design of the data collection templates, their distribution and retrieval, verify data completeness, and help the consolidation and integration of collected data • Quality Assurance: Collaborate with the HR Data and Process Manager to follow quality assurance protocols for data collection, consolidation, and reporting processes. Regularly review data accuracy and integrity to ensure adherence to established standards.• Systems and Tools Readiness: Ensure the readiness of all technical solutions and perform comprehensive data checks to validate their preparation and full operational functionality before launching upcoming initiatives• Provide the agreed level of hands-on support for any local surveys performed with global employee listening tools and services, supporting system user roles allocation and access as well as providing guidance and assistance to users navigating the results reporting platform• Assist in the rollout of new tools and systems, or surveys including requirements testing and training tasks while ensuring confidentiality of data by following established security/confidentiality standards.• Training Support: Support the HR Data and Process Manager to prepare comprehensive training documentation and deliver live training sessions on employee listening initiatives, encompassing data management protocols and platform functionalities. Ensure stakeholders are proficiently equipped to provide essential information and leverage survey tools in alignment with project specifications• Communication & Collaboration Stakeholder Communication: Demonstrates proficiency in effectively communicating with diverse stakeholders.