Process Coordinator

We are looking for a highly organized, proactive individual to join our team as a Process Coordinator. In this role, you will be the primary guardian of our workflow timelines. Your main mission is to monitor task tracking sheets, identify delays, and communicate effectively with stakeholders to ensure every workflow stays on schedule.

Key Responsibilities will include but not limit to the following,

• Tracker Management: Maintain and monitor multiple task tracking sheets (Excel, Google Sheets, or Dashboard) to ensure real-time accuracy.
• Proactive Follow-ups: Reach out to internal and external stakeholders via Phone or Chat to get status updates on pending tasks.
• Status Reporting: Compile brief daily or weekly summaries of what’s on track and what’s "at risk" for the management team.
• Data Entry: Ensure all updates received from stakeholders are accurately logged back into the master tracking system.
• Problem Identification: Flag potential bottlenecks or repeated delays to the supervisor before they become major issues. Raise “Help Tickets” wherever necessary.