Senior Operations Manager

Senior Operations Manager

Job Description:

About Us*

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services*
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. 
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. 

Process Overview*

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support & Regulatory reporting. Over the years, the scope of Global Finance has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The Finance Change team, which is part of the Global Finance organization within CFO division, delivers finance projects and technology solutions for the Bank of America (BAC) enterprise and also supports Line of Business (LOB) projects that impact our core finance and general ledger applications.  The Finance Change team is responsible for overall program/project management, business analysis and requirements, functional design, testing, organization readiness and deployment activities. The Production Services function ensures all financial accounting & regulatory reporting systems and applications are operating smoothly from a functional perspective.

Job Description*

This role is for a Finance Project Manager resource responsible for leading medium sized or portions of large, more complex projects in support of delivery of programs/projects across US, EMEA, APAC and LATAM regulatory reporting, general ledger operations, Treasury and global market teams. It may also support BAU projects from a finance systems production services perspective. The role works closely with Global Technology and Operations, CFO and LOB stakeholders.

Change teams supporting these functions implement strategic solutions for business users based in the US, Europe & APAC, working with the technology teams based onshore and in India. The candidate will join the department in India to project manage one of the in-flight major initiatives as part of the strategic build-out of the bank's platforms.

Responsibilities*

• The successful candidate will be responsible for project managing the delivery for key new regulatory requirements, for critical enhancements and for implementing the required processes and control framework
• The role will require extensive project management experience and the skills required to deliver a complex and multi-faceted project end-to-end
• The candidate will be responsible for both medium/long term project planning, as well as day-to-day task tracking and monitoring of risks, issues and dependencies
• The role will include working within a wider change programme and established Agile framework, as part of an ongoing complex strategic regulatory reporting infrastructure build programme
• Stakeholder and team management will be required across multiple global locations including the US, UK, Ireland and France
• This is an excellent opportunity for an individual who has demonstrable experience on large-scale regulatory change to manage and deliver a significant and high profile initiative

Requirements*

Education*

Graduate degree in Commerce, Business or Technology.

Certifications If Any – Project Management

Experience Range*

18+ years

Foundational skills*

• Strong project management experience structuring and delivering complex initiatives
• Proven experience delivering Finance regulatory reporting solutions and processes
• Understanding of high profile regulations (FinRep, CoRep, AnaCredit etc), financial markets and products
• Excellent communication skills required with ability to manage senior stakeholders and provide leadership updates
• Ability to positively drive work forward and create a strong team environment
• Structured approach to defining, executing and evidencing deliverables
• Ability to operate within a global environment working with stakeholders from multiple locations and time zones
• Experience in identifying and managing the risks, issues and dependencies inherent in delivering complex regulatory change

Desired skills

• Prior experience working within Agile methodologies / framework
• Experience of working within challenging and dynamic organizational contexts

Work Timings*

11:30 am to 8:30 pm

Job Location*

Mumbai / Gurugram

Experience Level

Senior Level