HR Admin Executive

SKBC Realty is looking for an organised, proactive, and customer-focused individual to support the company's administration, HR coordination, and customer relationship functions.

The role primarily focuses on ensuring smooth office operations and maintaining positive customer relationships throughout the customer journey, from enquiry to post-possession support. The ideal candidate should be eager to learn, take ownership, and grow with the organisation.

 Key Responsibilities 

1. HR & Administration

•      Manage day-to-day office administration and coordination activities.

•      Maintain employee attendance, leave records, and personnel documentation.

•      Assist in onboarding, employee record management, and basic HR processes.

•      Coordinate with vendors, service providers, and support staff.

•      Maintain office records, files, correspondence, and administrative documentation.

•      Support management in ensuring smooth office operations and internal coordination.

•      Handle general administrative tasks assigned from time to time.

2. CRM, Customer Relations, Pre-Sales & Post-Sales Support

•      Maintain customer records, booking details, payment trackers, and documentation.

•      Handle customer enquiries, follow-up calls, appointment scheduling, and customer communications.

•      Coordinate customer documentation including booking forms, KYC documents, agreements, receipts, and related records.

•      Track customer payments and assist with collection follow-ups and reminders.

•      Coordinate with banks and loan agencies for customer loan processing and status updates.

•      Support customers through the booking, registration, possession, and handover process.

•      Maintain customer communication records and assist in resolving routine customer queries.

•      Coordinate between customers, sales teams, consultants, and management to ensure timely closure of pending actions.

 Desired Skills & Qualifications 

•      Graduate in any discipline.

•      3–5 years of experience in Administration, HR, CRM, Customer Service, or related roles.

•      Good communication and interpersonal skills.

•      Strong organisational and follow-up abilities.

•      Basic proficiency in MS Office (Excel, Word, Outlook).

•      Ability to handle multiple responsibilities in a professional manner.

•      Real estate experience will be an added advantage but is not mandatory.

 Why Join SKBC Realty 

•      Opportunity to work directly with senior management.

•      Exposure to real estate operations and customer management.

•      Learning-oriented and growth-focused work environment.

•      Long-term career growth opportunities within the organisation.

•      Opportunity to grow alongside a developing real estate company.