Customer Support Executive – Logistics & Email Communication
Ab Com Private LimitedFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
27 applicants
Benefits include: Flexible Working Hours
Job Description
We are looking for a Customer Support Executive who will be responsible for handling logistics coordination, customer communication, and email correspondence. The ideal candidate should have excellent communication skills, be organized, and be able to coordinate with customers, courier partners, and internal teams to ensure smooth operations.
Responsibilities
- Handle customer queries via email and phone.
- Coordinate laptop dispatches, pickups, and deliveries with logistics partners.
- Track shipments and proactively update customers on shipment status.
- Draft and respond to professional emails.
- Coordinate with warehouse, accounts, and support teams.
- Create support tickets and maintain accurate records.
- Follow up on pending deliveries, pickups, and customer requests.
- Resolve customer concerns with a professional and positive approach.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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