Admin/reception

Job Description – Administrative ReceptionistPositionAdministrative Receptionist

DepartmentAdministration

Reporting ToOperations Manager / HR & Admin Manager / Management

Job LocationOffice

• Working HoursMonday to Saturday: 9:30 AM to 7:00 PM
• Weekly Off: Sunday

Job SummaryWe are looking for a smart, organized, and energetic Administrative Receptionist who will be responsible for managing the front desk while providing administrative support to ensure smooth day-to-day office operations. The ideal candidate should have excellent communication skills, be proficient with computers, and maintain a professional attitude while interacting with customers, suppliers, and employees.

• Key ResponsibilitiesFront Office & ReceptionWelcome and assist visitors, customers, vendors, and guests professionally.
• Answer incoming calls and transfer them to the concerned department.
• Handle enquiries and take accurate messages.
• Maintain the reception area in a clean and presentable condition.
• Manage visitor records and appointment schedules.
• Administrative SupportPrepare letters, quotations, and office documents.
• Maintain physical and digital filing systems.
• Scan, print, photocopy, and organize important documents.
• Maintain employee attendance and leave records.
• Assist management with daily administrative work.
• Coordinate meetings and maintain meeting schedules.
• Handle courier dispatches and incoming deliveries.
• Computer & DocumentationGood knowledge of Microsoft Excel and Word.
• Maintain reports using Excel.
• Prepare MIS reports whenever required.
• Update customer, supplier, and employee records.
• Assist in data entry and documentation.
• Accounts CoordinationBasic knowledge of Tally ERP/Prime.
• Coordinate with the accounts department for invoices and documentation.
• Maintain payment follow-up records.
• Assist in filing GST and accounting documents.
• Digital & Creative SupportBasic knowledge of Canva for designing simple creatives.
• Basic photo editing skills.
• Basic video editing using CapCut.
• Assist in creating promotional posters and festival greetings.
• Support WhatsApp Business broadcasts and customer communication.
• Office AdministrationMaintain office stationery and pantry inventory.
• Coordinate with housekeeping and office boys.
• Follow up on office maintenance and vendor services.
• Ensure smooth day-to-day office operations.
• Maintain confidentiality of company information.
• Skills RequiredExcellent verbal and written communication.
• Good telephone etiquette.
• Strong organizational and multitasking abilities.
• Positive attitude and professional personality.
• Time management skills.
• Attention to detail.
• Customer service orientation.
• Ability to work under pressure.
• Technical SkillsMicrosoft Excel (Intermediate)
• Microsoft Word
• Microsoft Outlook / Email
• Google Sheets
• Tally ERP/Prime (Basic)
• Canva
• CapCut (Basic)
• Internet browsing and online research
• Scanner, printer, and photocopier operations
• Educational QualificationGraduate in any discipline (preferred)
• Diploma or certification in Administration or Computer Applications will be an advantage.
• Experience1–3 years of experience as an Administrative Receptionist, Front Desk Executive, or Administrative Assistant.
• Freshers with excellent communication and computer skills may also apply.
• Preferred CandidatePleasant personality with a professional appearance.
• Good command of English, Hindi, and Gujarati.
• Quick learner with a positive attitude.
• Strong follow-up skills.
• Able to maintain confidentiality.
• Key Performance Indicators (KPIs)Reception and visitor management.
• Call handling efficiency.
• Accuracy of documentation.
• Timely completion of administrative tasks.
• Attendance and punctuality.
• Report submission on time.
• Office supplies maintained without shortages.
• Customer and vendor satisfaction.
• Support provided to management and other departments.
• Accuracy of data entry and filing.