Red Hibiscus Info Solutions

Customer Service Associate || Inbound Voice Process || Domestic

Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹15,000 - ₹19,000 monthly

Fixed

₹15,000 - ₹19,000

Earning Potential

₹19,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

32 applicants

32 applicants

Benefits include:  PF, ESI (ESIC), 5 working days

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

Position: Customer Service Associate


Salary Details


  • CTC: 19,000 per month
  • In-Hand Salary: 15,500 per month


Eligibility Criteria


  • Minimum qualification: 10+2 (Higher Secondary) or above
  • Freshers and experienced candidates can apply
  • Good communication skills in English are mandatory


Work Schedule

  • 24/7 Rotational Shifts
  • Candidates must be comfortable working in any shift
  • 2 Rotational Weekly Offs


Job Responsibilities


  • Handle inbound customer calls professionally
  • Resolve customer queries and provide appropriate solutions
  • Maintain high standards of customer service and customer satisfaction
  • Accurately document customer interactions and resolutions
  • Accurately document customer interactions and follow company guidelines


Selection Process

  1. HR Round
  2. Assessment Test
  3. Operations Round


Job role

Work location
Work locationBidhannagar, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer service, Telecalling - Customer Service, bpo, Telecalling, Domestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameRed Hibiscus Info Solutions
Address
AddressBidhannagar, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions

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You can expect a minimum salary of 15,000 INR and can go up to 19,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Jul 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!