Telesales Executive

Position SummaryWe are looking for an enthusiastic and result-oriented Telesales Executive to generate and qualify leads, communicate with potential customers, schedule appointments, and support the sales team in achieving business targets.

• Key ResponsibilitiesMake outbound calls to prospective customers from provided databases and generated leads.
• Handle incoming inquiries from various lead sources including Justdial, social media, website, and referrals.
• Explain solar products and services to customers in a clear and professional manner.
• Qualify leads based on customer requirements, electricity consumption, and project feasibility.
• Schedule site visits and appointments for the sales team.
• Follow up regularly with prospects to nurture and convert leads.
• Maintain accurate records of customer interactions in CRM/software.
• Coordinate with the sales and project teams for smooth customer handover.
• Achieve daily, weekly, and monthly calling and lead conversion targets.
• Collect customer documents and preliminary information required for proposal preparation.
• Build positive customer relationships and enhance brand reputation.
• Required QualificationsMinimum 12th Pass / Graduate preferred.
• 1-3 years of experience in telesales, telecalling, customer service, or inside sales.
• Freshers with excellent communication skills may also apply.
• Basic computer knowledge and proficiency in MS Office.
• Experience with CRM software will be an added advantage.
• Skills RequiredExcellent verbal communication skills in Marathi, Hindi, and basic English.
• Strong convincing and negotiation abilities.
• Positive attitude and customer-focused approach.
• Ability to handle objections effectively.
• Good follow-up and relationship-building skills.
• Self-motivated and target-oriented mindset.