Inside Sales Executive

Key Responsibilities

1. Lead Response & Qualification

• Respond to incoming B2B leads from platforms like IndiaMART, TradeIndia, YouTube inquiries, and Meta (Facebook/Instagram) ads.
• Assess buyer intent, budget, required display size/specs, and purchase timeline.
• Ensure every inquiry is logged and updated systematically in the CRM.

2. Consultative Selling & Demos

• Understand customer requirements (e.g., classrooms, corporate boardrooms, retail signage, experience centers).
• Recommend the right mix of products (e.g., IFP size, OPS/PC configuration, camera/mic bars for video conferencing, or commercial digital signage).
• Conduct virtual product demonstrations via Google Meet / Zoom to showcase interactive features, software, and hardware capabilities.

3. Quotation & Pipeline Management

• Prepare and dispatch competitive commercial quotations and specs sheets.
• Manage multi-stage follow-ups (unreachable, demo scheduled, quote sent, negotiation, closed).
• Handle pricing objections, warranty queries, and delivery timelines.

4. Deal Closure & Operations Handover

• Close orders and coordinate with payment processing (collecting advance/PO).
• Hand over orders to the logistics/dispatch team for timely delivery and installation setup.

Key Skills & Qualifications Required

Education: Graduate in any discipline (B.Tech / B.Com / BBA / BCA preferred).

Experience: 1–3 years of inside sales / tele-calling experience, ideally in AV, IT hardware, consumer electronics, or B2B tech.

Product Knowledge: Basic understanding of display technologies, Android/Windows OS, HDMI/USB connectivity, and conferencing tools.

Communication: Excellent verbal and written communication in Hindi, English, and local regional languages.

Tools: Proficiency in CRM tools, Excel/Google Sheets, WhatsApp Business, and IndiaMART/TradeIndia seller dashboards.