Branch Operations Manager
Kotak Mahindra Bank LimitedAhmedabad
Not disclosed
Job Description
Branch Operations Manager-BRANCH BANKING-Branch Banking
Job Name: Branch Operations Manager
JOB Role:
- Responsible for management of day-to-day operations of the branch.
- Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
- Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
- Branch Lobby and customer Queue management.
- Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
- Customer complains management and ensuring resolution of all complaints within TAT.
- Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirement:
- Minimum work exp. – 3 years
- Thorough overall understanding of banking
- Customer service orientation
- Ability to manage and motivate front office staff.
- Responsible for management of day-to-day operations of the branch.
- Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
- Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
- Branch Lobby and customer Queue management.
- Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
- Customer complains management and ensuring resolution of all complaints within TAT.
- Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
MBA/Graduate
Experience Level
Mid LevelJob role
Work locationAhmedabad, Gujarat, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 3 years
About company
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited
Similar jobs you can apply for
Mechanical Engineer
Purchase Engineer
JOG Waste To Energy Private LimitedNikol, Ahmedabad
₹30,000 - ₹40,000
Store Incharge
Rotvac EnterpriseAhmedabad
₹15,000 - ₹18,000

Purchase Executive
Edi Enterprise Private LimitedNava Naroda, Ahmedabad
₹20,000 - ₹25,000

Import Export Executive
Vayoriv International Private LimitedBopal, Ahmedabad
₹17,000 - ₹25,000

Project Coordinator
Dhruvisha HVAC Systems Private LimitedAhmedabad
₹25,000 - ₹45,000

Project Coordinator
Dhruvisha HVAC Systems Private LimitedAhmedabad
₹25,000 - ₹45,000