Healthcare AR Caller

Job Description:

·       Outbound calls to insurances for claim status and eligibility verification.

·       Denial documentation and further action.

·       Calling the insurance carriers based on the appointment received by the clients.

·       Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

·       Calling insurance companies to get the status of the unpaid claims.

·       Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

·       Maintain the individual daily logs.

·       Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

·       Work cohesively in a team setting. Assist team members to achieve shared goals.

·       Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

·       Communication / Issue escalation to seniors if there is any in a timely manner.