Customer Care Executive
Go Digit Life Insurance LtdFixed
₹17,500 - ₹22,000
Average Incentives*
₹4,000
Earning Potential
₹26,000
Fixed
₹17,500 - ₹22,000
Average Incentives
₹4,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Job highlights
44 applicants
Benefits include: PF
Job Description
Job Description – Customer Happiness (Inbound Process)
Designation: Junior Consultant / Consultant – Customer Happiness
Process: Inbound Customer Support
Location:
Go Digit Insurance
5th Floor, Oasis Centre, Near Sony Signal,
100 Feet Road, Srinivagilu Main Road,
AVS Layout, Bengaluru – 560034
Working Hours: 9 hours (including 1-hour break)
Working Days: 6 days working + 1 rotational off
Salary & Benefits:
₹17,500 – ₹22,000 In-hand Salary
₹4,000 Attendance Bonus
5% Performance-Based Variable Pay
Medical Insurance Coverage (over and above salary package)
Key Responsibilities:
Handle inbound customer calls related to insurance products/services
Understand customer concerns and provide accurate resolutions
Deliver prompt and professional communication
Ensure high customer satisfaction and experience
Use internal tools, systems, and scripts effectively
Meet performance and quality metrics
Follow company policies and compliance guidelines
Eligibility Criteria:
Language Requirement (Mandatory):
Hindi (Compulsory)
Any one: Kannada / Tamil / Malayalam
Good verbal communication skills
Ability to handle customer queries with empathy
Basic computer knowledge
Ability to multitask in a fast-paced environment
Voice process experience preferred
Job role
Job requirements
About company
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Yoma Business Solutions Private LimitedYou can expect a minimum salary of 17,500 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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