Customer Relations Executive

About Skyvibe Groups

Skyvibe Groups is a growing and diversified organization engaged in real estate, construction, operations management, and business services, with a strong focus on quality, efficiency, and customer satisfaction. The company is committed to delivering reliable solutions through structured processes, skilled professionals, and technology-driven operations.

With a dynamic work culture and a result-oriented approach, Skyvibe Groups emphasizes teamwork, transparency, and continuous improvement across all functions. The organization provides opportunities for professionals to grow, take ownership of responsibilities, and contribute meaningfully to business expansion and operational excellence.

Skyvibe Groups believes in building long-term value—for customers, partners, and employees—by maintaining high standards of professionalism, ethical practices, and innovation.

Position: Customer Relationship Executive

Location: Banashankari II Stage

Experience: 1 to 3 years

Job Summary:

We are looking for a Customer Relationship Executive who can handle customer enquiries, follow up on leads, and support the sales team in closing deals. The candidate should have good communication skills and be confident in speaking with customers.

Roles & Responsibilities:

• Contact potential and existing customers through calls, messages, or emails
• Follow up with leads and explain about the products and services clearly
• Maintain regular communication and follow ups with customers until the closures
• Understand customer requirements and guide them properly about the property details
• Coordinate with the BDEs/Sales Executive for site visits or meetings
• Maintain customer data in CRM
• Achieve monthly sales and follow-up targets
• Handle customer queries and resolve basic concerns

Requirements:

• Good communication skills
• Basic knowledge of MS Office and CRM
• Ability to convince and negotiate
• Sales-oriented mindset
• Bachelor’s Degree
• Experience in sales or customer handling is preferred