Customer Support Executive

Job Title: Customer Support ExecutiveLocation:

80/7, 2nd Floor, Pattalamma Temple Road, (Above ICICI Bank)

Jayanagar 3rd Block, Bengaluru, Karnataka - 560011

Company: OneDios Services Private Limited

Job Type: Full-time

Job Summary:We are hiring Customer Support Executives to manage inbound calls and assist customers with their queries. The ideal candidate should have excellent communication skills in any regional languages and professional English, a customer-centric approach, and a willingness to learn. Freshers are welcome to apply!

Key Responsibilities:Handle

• inbound customer calls and provide prompt and professional support.
• Resolve customer queries, complaints, and service requests efficiently.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams for issue resolution.
• Ensure a high level of customer satisfaction.

Required Skills & Qualifications:

• Freshers & experienced candidates can apply.
• Proficiency in any regional language and professional English (spoken & written).
• Strong problem-solving and communication skills.
• Basic knowledge of MS Office & CRM tools (training will be provided).
• Ability to multitask and work in a fast-paced environment.

Preferred Skills:Previous experience in customer support is a plus but not mandatory.

• Knowledge of customer service tools like Zendesk or Freshdesk is an advantage.

Salary:As per industry standards

Manager Contact: Dev Kumar Teotia – Hiring Manager

How to Apply:Interested candidates can send their resume to hr@onedios.com with the subject "Application for Customer Support Executive – contact us at 8800023612.