Operation Executive

1. Daily Operations Management

Oversee day-to-day logistics activities including inbound, outbound, and inventory movement.

Coordinate with transporters, warehouse teams, and vendors to ensure timely pick-ups and deliveries.

Monitor shipment schedules and resolve any delays or operational issues.

2. Documentation & Compliance

Prepare and verify logistics documents: LR, e-way bills, invoices, delivery challans, PODs, and freight documents.

Ensure compliance with company policies and regulatory requirements (GST, Customs, etc.).

Maintain proper documentation for audits.

3. Warehouse Coordination

Coordinate with warehouse staff for material receiving, GRN, put-away, picking, packing, dispatch, and stock accuracy.

Support inventory checks, cycle counts, and stock reconciliation.

4. Transport & Vendor Management

Plan vehicle placements and optimize routing for cost-effective operations.

Follow up with transport partners for timely dispatch & delivery.

Evaluate transporter performance and escalate issues when needed.

5. Customer Coordination

Share shipment updates with customers and respond to queries regarding delivery timelines.

Handle customer complaints, delays, or damages with corrective steps.

Maintain high customer service standards.

6. Tracking & Reporting

Track shipments in real time and ensure PODs are collected on time.

Maintain MIS reports: daily dispatch, delivery status, TAT, exceptions, freight cost, etc.

Analyze operational data to improve efficiency.

7. Problem Solving & Issue Resolution

Manage exceptions such as delays, damages, vehicle breakdowns, and shortages.

Coordinate with internal teams to implement corrective and preventive actions.

8. Safety & Quality Compliance

Ensure safe handling of materials during loading/unloading.

Follow SOPs, quality standards, and workplace safety protocols.