Retail Sales Executive

Job Summary: 

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment. 

Key Responsibilities: 

1. Sales & Business Growth 

● Own monthly targets for memberships, renewals, and upsells. 

● Drive walk-in/trial conversions through effective consultations. 

● Manage the entire membership conversion process with clean, consistent, and accurate documentation via 

portal 

2. Centre Operations Management 

● Ensure smooth daily operations using the desired checklist tool 

● Oversee class schedules, trainer punctuality, and session readiness. 

● Conduct daily facility audits to maintain cleanliness, safety, and brand standards. 

● Manage inventory of essentials (first-aid, water) and ensure timely restocking. 

● Address operational gaps related to attendance, bookings, equipment, or facility. 

3. Member Experience & Engagement 

● Build strong rapport with members to create a welcoming, community-driven environment. 

● Resolve escalations and ensure a smooth before/during/after-class experience. 

● Capture and document feedback from members and trainers for continuous improvement. 

● Uphold Cultfit’s service quality and be the primary representative of the centre. 

What Success Looks Like : 

●  Meeting/exceeding sales and conversion targets. 

● A consistently smooth, compliant, and high-performing centre. 

● High member satisfaction, retention, and NPS. 

● Strong centre ambience, audit scores, and operational excellence. 

Qualifications and Skills: 

● Bachelor’s/ Diploma degree  

● 0–5 years of experience in sales, operations, hospitality, retail, or service roles. 

● Strong communication and customer-handling skills. 

● High ownership, problem-solving ability 

● Good to have: Passion for fitness, wellbeing, and community building. 

Why Join Cultfit? 

● Comprehensive health insurance and wellness benefits. 

● Exclusive access to Cultfit workouts, enabling you to transform your own fitness journey. 

● Be part of Cultfit’s mission to #makehealtheasy for millions. 

● Exposure to sales, operations, customer experience, and business performance. 

● High-growth environment with performance-based advancement.

:

🚀 We’re Hiring: Sales & Operations Executive

Are you someone who loves interacting with people, enjoys sales, and thrives in a dynamic environment? Join us and be part of a fast-growing team where your energy and communication skills directly impact success!

💼 Role Overview

This is a 70% Sales + 30% Operations role, perfect for someone who is target-driven yet enjoys managing day-to-day center operations.

• 🔥 Key ResponsibilitiesDrive
• 
  
• membership sales by engaging with walk-ins and trial users
• Achieve and exceed monthly conversion targets
• Identify opportunities for upselling and cross-selling
• Maintain detailed records of customer interactions and leads
• Ensure accurate data entry in internal systems
• Deliver an exceptional center experience for all visitors
• Oversee opening and closing operations of the center
• Manage inventory and operational requirements

Competitive Fixed Salary...25k

• Uncapped Incentives – the more you sell, the more you earn 🚀
• Opportunity to grow in a high-performance, fast-paced environment

⏰ Work Schedule

• 6 days a week (1 rotational off)
• Shift timings:Morning: 5:30 AM – 2:00 PM
• Evening: 2:00 PM – 10:00 PM