Sales Executive

We are HIRING for a " Relationship Manager – NEXA” for our Organization RNS Motors Pvt Ltd, to be stationed in Hebbel in Bangalore. The Relationship Manager (RM) is responsible for managing customer relationships, driving car sales, and providing an exceptional buying experience at the NEXA showroom. The RM will engage with potential customers, understand their needs, suggest suitable car models, and ensure customer satisfaction throughout the sales process.

Key Responsibilities:

·        Customer Interaction & Sales:

·        Engage with walk-in and referred customers at the NEXA showroom.

·        Understand customer preferences, budget, and requirements to recommend suitable NEXA models.

·        Conduct test drives and explain vehicle features, benefits, and financing options.

·        Maintain a high level of product knowledge about NEXA cars, features, and competitors.

·        Lead Management & Follow-ups:

·        Maintain and follow up with leads generated from various sources (walk-ins, referrals, online inquiries, events, etc.).

·        Ensure timely follow-ups via phone, email, and WhatsApp to nurture potential buyers.

·        Maintain a strong relationship with existing customers for repeat sales and referrals.

·        Documentation & Financing Assistance:

·        Assist customers with the car booking process, loan approvals, and documentation.

·        Coordinate with banks/finance teams for smooth loan processing.

·        Ensure timely completion of vehicle delivery formalities.

·        Customer Service & Retention:

·        Provide an outstanding customer experience throughout the purchase journey.

·        Address customer queries and resolve concerns professionally.

·        Stay connected with customers post-sale for feedback, service reminders, and future purchases.

·        Achieving Sales Targets & Reporting:

·        Work towards achieving individual and showroom sales targets.

·        Keep records of sales performance and submit regular reports to the sales manager.

·        Stay updated on market trends and competitor pricing.