Assistant CRM Manager

Job Title: Assistant CRM Manager

Company Name: Sipani Properties

Industry: Real Estate

Experience Required: 2–8 Years

Note- Only male candidates are preferred

Job Summary:

We are looking for a proactive and customer-focused Assistant CRM Manager – Post Sales to manage and enhance the post-sales customer experience. The role involves handling customer follow-ups, managing documentation, and ensuring smooth coordination of all post-sales activities to deliver high levels of customer satisfaction.

Key Responsibilities:

• Manage end-to-end post-sales activities for real estate customers
• Ensure timely and effective follow-ups with customers after sales closure
• Handle, verify, and maintain all customer documentation including booking forms, agreements, and registration papers
• Coordinate with sales, legal, finance, and operations teams for seamless post-sales execution
• Track and ensure timely collection of pending documents and payments
• Maintain and update CRM systems with accurate customer data and transaction details
• Address customer queries, concerns, and escalations efficiently
• Support registration, possession, and handover processes
• Work towards improving overall customer experience and satisfaction

Key Skills & Competencies:

• Strong communication and relationship management skills
• Good understanding of CRM processes and tools
• Knowledge of real estate post-sales procedures and documentation
• High attention to detail and organizational ability
• Problem-solving mindset with a customer-first approach

Qualification:

• Bachelor’s degree in any discipline

Preferred Candidate Profile:

• 5–8 years of experience in CRM/post-sales roles within the real estate sector
• Experience in handling customer lifecycle management and documentation processes

Interested candidates can share their resumes to my mail id hr@sipaniproperties.com

Regards

HR Dept

Sipani Properties