Customer Care Executive
one point one solutionFixed
₹20,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹20,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 90% candidates in last 6 days
22 applicants
Benefits include: PF
Job Description
Customer Support Executive – Razorpay Process
Location:On-site – [Office Location based on allocation]
Process:Razorpay
Employment Type:Full-time
- Salary / CTC:Freshers: ₹25,000 CTC (₹20,000 Take Home)
- Experienced: ₹27,000 CTC (₹22,000 Take Home)
- 1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)
- Shift & Working Days:Shift: 8 AM – 8 PM (Any 9 hours)
- 6 working days with 1 rotational weekly off
- Experience Required:Freshers & Experienced candidates welcome
- 1+ year relevant experience preferred for higher CTC
- Educational Qualification:12th Pass / Graduate (Any Stream)
- Required Skills & Competencies:Excellent verbal and written communication in English & Hindi
- Strong customer handling and problem-solving abilities
- Basic computer literacy (MS Office, typing, navigation, CRM tools)
- Ability to multitask in a high-volume environment
- Interpersonal skills and professional attitude
- Nice-to-Have Skills:Experience in fintech or BPO customer support
- Familiarity with payment platforms and financial transactions
- Roles & Responsibilities:Handle inbound and outbound queries for Razorpay services
- Provide clear, accurate, and timely information to customers
- Maintain CRM or tracking systems with customer interactions
- Escalate unresolved issues to the relevant department
- Follow process guidelines and quality standards
- Support the team in achieving daily and weekly targets
- Ensure compliance with company policies and KYC norms
Hiring Need:Immediate
Skills & Requirements
Required SkillsCustomer Support / BPO Handling × Inbound & Outbound Call Handling × Excellent Communication in English & Hindi × Problem Solving × Basic Computer Skills ×
Preferred SkillsExperience in Fintech or Payment Platforms × CRM Handling × Lead Generation & Follow-up ×
Experience
0 - 3 years
Education
12th
Age Range
21 - 25 years
Languages Required
English, Hindi
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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