Codingal Technologies

Customer Service Associate

Codingal Technologies
HSR Layout, Bengaluru/Bangalore
₹35,000 - ₹47,000 monthly*

Fixed

₹35,000 - ₹45,000

Average Incentives*

₹2,000

Earning Potential

₹47,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

6 applicants

6 applicants

Benefits include: PF, Laptop, Health Insurance, Food/Meals

Benefits include: PF, Laptop, Health Insurance, Food/Meals

Job Description

About Codingal


Codingal (www.codingal.com) is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.


With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.


Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.


We are looking for a Customer Service Associate - USA Shift to join the passionate Codingal team.


Key Responsibilities


  • Provide an exceptional experience to the customers.
  • Provide technical support to Parents and Teachers.
  • Provide chat, Email, and call support to our customers.
  • Handle escalation tickets.
  • Schedule, reschedule, and manage student classes.
  • Be a relationship expert and ensure customer retention and satisfaction.


Required Skills


  • Fluent in English communication skills
  • Available to work from the Office in the USA shift timing


Perks


  • Free Lunch & Dinner
  • Exposure to a fast-paced Ed-Tech startup.
  • Health Insurance


Education: Bachelor’s degree


Please note that this is an in-person role, with no remote option available.


You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.


Apply now!

Job role

Work location
Work locationCodingal, 5th Main Road, Rajiv Gandhi Nagar, 7th Sector, HSR Layout, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
Skills
SkillsCustomer service, Customer support, Customer satisfaction, Telecalling, Blended process, Inbound process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit22 - 30 years
Gender
GenderMale

About company

Name
NameCodingal Technologies
Address
AddressCodingal, 5th Main Road, Rajiv Gandhi Nagar, 7th Sector, HSR Layout, Bengaluru, Karnataka, India
Job posted by Codingal Technologies

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You can expect a minimum salary of 35,000 INR and can go up to 47,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 18 Jul 2026. For more details, download apna app and find Night Shift jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!