Customer Support Executive
S2F Talent Hub
Customer Support Executive
S2F Talent Hub
BTM Layout, Bengaluru/Bangalore
₹18,000 - ₹30,000 monthly*
Fixed
₹18000 - ₹25000
Average Incentives*
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
112 applicants
Benefits include: Internet Allowance, Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
Customer Support (Chat) International Customer Service Executive
- Respond to customer queries via chat within defined SLAs.
- Provide clear, concise, and empathetic assistance using approved scripts and knowledge base guidance.
- Handle general inquiries related to orders, delivery status, missing/damaged items, promotions.
Order & Delivery Resolution
- Track and update customers about order status and delivery delays.
- Process refunds and compensation as per policy.
- Communicate with internal teams when required to resolve order or delivery issues.
- contact number 9071097789
Job role
Work location
BTM 1st Stage, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Blended process, Verbal communication, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 33 years
Gender
Any gender
About company
Name
S2F Talent Hub
Address
BTM 1st Stage, Bengaluru, Karnataka, India
Job posted by S2F Talent Hub
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