HR Manager

1        Visiting branches and resolving the issues of employees, identifying additional staff requirements and any issues in the outlet regarding staff / premises etc. problems if any

 The primary duties and responsibilities of General Manager - Human Resources will include the following:

(A) Recruitment Management :

- Develop strategy, processes and standards for recruiting, selection, and staffing activities including manpower planning and contracting with vendors to ensure efficient implementation

- Ensure that appropriate grading & salary structures are in place to recruit, retain and motivate staff, congruent with the organization's desired culture

- Identify and shortlist effective/relevant CVs for any position in line with the approved JD with an overall objective of finding the best fit for the position and follow up approval from competent authority where required

- Lead the exit process and support the teams with the analysis around attrition in consultation with the Leadership Teams

- Carry out campus selection procedure whenever required and ensure talent pool is created with a robust selection process

- Support respective teams for attracting short term interns for specific support

- Support respective general managers in hiring short term individual consultants for specific assignments

- Set clear roles for with timelines for agencies hired for large scale recruitments and vacancy management

- Ability to think and plan innovatively in fast racking recruitment process for filling up the vacancies at all levels

- Draft guidelines for decentralized recruitment mentioning clear responsibilities and feedback mechanism for tracking progress.

(B) Performance Management :

- Ensure timely completion of the Annual Performance review process and adhere to the timelines for all state-based staff.

(C) Grievance Management and Organisational Culture :

- Ensure that appropriate vehicles for internal communication are in place and effectively used to communicate with and involve employees at all levels

- Ensure that a complete set of HR policies are in place, covering all aspect of employment

- Have a clear understanding of the organisational and states perspective and commitment towards gender equity and diversity and its application across the state and districts

- Ensure compliance of GED and Anti-Harassment Policies and any other disciplinary issues as outlined by government.

(D) HR Operations :

- Maintain coherent databases and use data for effective human resource decision making

- Act as a focal point for all HR functions for the various teams and provide appropriate advice in consultation with the General Managers

- Manage smooth execution of all the HR functions relating to hiring, contract renewals, appointments and separations as per HR policies. Ensure that adequate documentation is maintained for each of such activity

- Regular updation of Personnel Files (Physically and HRIS) and make information available to Senior Management may be required

- Ensure reporting through HR Dash board and provide the data driven analytics for rationale deployment of resource across the state

- Ensure optimal usage and right allocation of the HRIS package at state and district level and orient all staff in using the same effectively

- Beyond recruitments, work with MD in taking on activities related to strategic HR and steer them forward

- Support the other directorates in developing process for improving HR recruitment, performance management and grievance management.

Qualification And Experience :

1. MBA or MSW with Minimum of 5 to 10 years of experience in HR of which at least 5years should have been in leadership position.

2. Ability to think conceptually and strategically and play an advisory role for the Leadership Team

3. Leadership skills, including the ability to supervise and motivate a diverse team

4. Ability to support staff from a distance

5. Strong IT/web based application skills

6. Excellent communication skills - both written and verbal in English and Hindi is desirable

7. Excellent team player with a commitment to team building. Motivates and supports peers and team where appropriate

8. Experience in learning and development initiatives and to be able to deliver training

9. Outstanding listening, consulting, facilitation and diagnostic skills

10. Problem solving, decision making and delegation skills

11. Ability to prioritise and manage conflicting priorities