Inside Sales Executive

We are seeking a motivated and results-driven Sales Executive to join our dynamic offline sales team. The ideal candidate will be responsible for lead generation, qualifying prospects, and closing sales deals over the phone or through walkins.

This role will collaborate closely with the Inside Sales Head, Business Head and City Head.

They will play a crucial role in delivering a world class experience to our consumers.

The concise responsibility of the incumbent would be as follows:

• Lead Engagement: Initiate outbound calls to potential customers from company-generated leads.
• Follow-Up: Nurture leads by following up on inquiries and maintaining communication through various channels (phone calls, emails, etc.).
• Qualification: Qualify leads based on established criteria and gather essential information to understand their needs and buying intent.
• Closing the deal: Work closely with the Field Sales Team to facilitate the closing process, including negotiations and overcoming objections.
• Product/Service Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate their value propositions to prospects.
• Appointment Setting: Schedule meetings and appointments for the Field Sales Team based on qualified leads.
• CRM Management: Update and maintain accurate records of interactions with leads in the Customer Relationship Management (CRM) system.
• Collaboration: Coordinate with the Marketing and Sales teams to ensure alignment in lead generation efforts and strategies.
• Performance Metrics: Meet and exceed individual and team-based sales targets and Key Performance Indicators (KPIs).

Requirements:

● Excellent communication and interpersonal skills.

● Ability to effectively engage and build rapport with prospects over the phone.

● Strong organisational and time-management abilities.

● Results-driven mindset with a track record of meeting or exceeding sales targets.

● Adaptability to a dynamic and fast-paced work environment.

● Stay abreast of industry trends, monitor competitor activities, and analyse market developments to identify both opportunities and potential challenges.

● Preferred background or familiarity with the Banking Industry, BPO or ed-tech sector, offering an added advantage in fulfilling the requirements of this role