Marketing Executive

Job Description: Customer Success Executive

Company: TPRS Glass

Location: Bengalore

Salary: Fresher - Rs. 3 to 4 lakhs per annum | Candidates with up to 3 years of experience - Rs. 4 to 5 lakhs per annum

Additional Benefits: Travel allowance and sales incentives

Company Overview:

TPRS Glass is a leading player in the glass processing industry, specializing in Architectural, Automobile, and Appliances segments. With a strong commitment to quality and innovation, we are seeking a highly motivated Customer Success Executive to join our team in Hyderabad. If you are passionate about ensuring customer satisfaction, maintaining strong client relationships, and have a drive to excel in the glass industry, we invite you to apply for this exciting opportunity.

Responsibilities:

As a Customer Success Executive at TPRS Glass, you will be responsible for:

1. Farming and Hunting of Projects:

●      Identify potential customers and projects in the Architectural, Automobile, and Appliances segments within the Hyderabad region.

●      Develop and maintain strong relationships with existing clients.

●      Research and identify new business opportunities to expand our customer base in these segments.

1. Technical Product Specifications:

●      Understand and communicate the technical specifications of our glass products to potential customers.

●      Provide technical information to customers as needed.

●      Collaborate with the technical team to ensure accurate and up-to-date product knowledge.

1. Discussing with Customer and Closing Orders:

●      Engage with prospective customers to understand their glass requirements for architectural, automobile, and appliance applications.

●      Present our glass products and services effectively to prospects.

●      Negotiate terms and conditions, and close sales orders.

1. Payment Collection:

●      Ensure timely collection of payments from customers in adherence to industry standards.

●      Maintain accurate records of transactions and outstanding payments.

1. Coordinating with Factory for Deliveries:

●      Coordinate with the factory and logistics teams to ensure on-time delivery of glass products to customers.

●      Track and monitor the status of orders and shipments to meet customer deadlines.

1. Coordinating with Installation Team for Site Installation:

●      Collaborate with the installation team to schedule and oversee site installations of glass products.

●      Ensure installations are completed to the customer's satisfaction, particularly in architectural applications.

Qualifications:

●      Bachelor's degree in Marketing, Business, or a related field (preferred).

●      Proven experience in sales and marketing, preferably within the glass processing industry (up to 3 years for experienced candidates).

●      Excellent communication and presentation skills.

●      Strong negotiation and interpersonal skills.

●      Ability to work independently and as part of a team.

●      Proficiency in MS Office and CRM software.

Additional Information:

●      This is a full-time position based in Hyderabad.

●      Travel within the Hyderabad region may be required to visit clients and potential project sites.

●      Sales incentives and travel allowances will be provided in addition to the base salary.

If you are a motivated and result-oriented individual looking for an exciting career in ensuring customer success within the glass processing industry, we encourage you to apply. Join our team at TPRS Glass and help us grow our presence in the Architectural, Automobile, and Appliances segments in Hyderabad.