Relationship Manager

Job DescriptionRelationship Manager – B2C Inside Sales (Home Interiors) Company: Magicbricks (A Division of Times Internet Ltd.)

Location: Bangalore

Department: Sales & Business Development

About MagicbricksMagicbricks, a division of Times Internet Limited, is a wholly owned subsidiary of Bennett, Coleman & Co. Ltd. (The Times Group). Magicbricks is India’s largest and most trusted property marketplace, catering to all property-related needs of buyers, sellers, and renters through cutting-edge technology.

Recognized as the No.1 Property Website in India, Magicbricks has consistently been adjudged the most preferred property platform by independent surveys. With 850+ employees, 11 business verticals, and offices across 35 cities, Magicbricks is headquartered in Noida.

About Magicbricks Home InteriorsLaunched in 2023, Magicbricks Home Interiors offers professional and end-to-end home interior solutions to lakhs of homebuyers on the Magicbricks platform. We operate as a marketplace for home interior service providers, with 200+ trusted brand partners onboarded.

Our strong value proposition, technology-led approach, and customer-first mindset have helped us emerge as one of the top 5 home interior platforms in India.

Job SummaryWe are looking for an enthusiastic and result-oriented Relationship Manager – B2C Inside Sales (Home Interiors) to join our sales team. The role involves handling inbound leads, engaging customers through consultative sales conversations, understanding interior requirements, and driving successful closures.

The ideal candidate should be a strong communicator in English and Hindi, comfortable with inside sales, follow-ups, and achieving sales targets while delivering an excellent customer experience.

• What would you be doing?Handle inbound customer enquiries and assigned leads via calls, WhatsApp, and CRM tools
• Understand customer requirements related to home interiors, including budget, preferences, and timelines
• Engage customers through structured inside sales conversations and need-based selling
• Pitch Magicbricks Home Interiors solutions in coordination with the design and partner teams
• Explain proposals, pricing, and quotations clearly and confidently
• Drive negotiations and ensure timely sales closures
• Maintain strong relationships with customers throughout the sales cycle
• Perform consistent follow-ups to improve lead conversion rates
• Coordinate with internal stakeholders for smooth post-sales handover
• Maintain accurate records of customer interactions and sales status in CRM
• What are we looking for?1–5 years of experience in B2C inside sales or customer-facing sales roles
• Proven ability to work in a target-driven, high-volume sales environment
• Excellent persuasion, negotiation, and objection-handling skills
• Comfortable with continuous follow-ups and phone-based selling
• Customer-centric mindset with strong relationship-building capabilities
• Excellent verbal communication skills in English and Hindi or regional languages (mandatory)
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• EducationGraduate in any discipline
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• Amenities & BenefitsAttractive performance-based incentives
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• Medical insurance coverage
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