Sales Manager

We are looking for a dynamic and target-driven Sales Manager to lead the sales operations at our MG dealership. The ideal candidate should have strong leadership skills, dealership sales experience, customer relationship management capabilities, and the ability to drive retail performance while ensuring an exceptional customer experience.

• Key Responsibilities:Lead and manage the showroom sales team to achieve monthly and annual sales targets
• Monitor daily enquiries, bookings, retail performance, and conversion ratios
• Drive enquiry generation through walk-ins, digital leads, events, and corporate sales
• Ensure excellent customer experience throughout the buying journey
• Conduct regular team training on product knowledge, objection handling, and sales processes
• Maintain high standards of showroom presentation and customer engagement
• Track team performance and implement action plans for improvement
• Coordinate with finance, insurance, accessories, and delivery teams for seamless vehicle deliveries
• Handle customer escalations and ensure timely resolution
• Prepare daily, weekly, and monthly sales reports for management review
• Build relationships with local corporates and institutional customers to drive business growth 

• Required Skills:
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Good understanding of automobile retail operations
• Ability to work under pressure and achieve targets
• Customer-centric mindset
• Experience in CRM handling and lead management
• Proficiency in MS Excel and dealership management systems