Telecaller

Make outbound calls to prospective and existing customers

Explain company products and services over phone calls

Generate leads and convert inquiries into sales

Achieve daily, weekly, and monthly sales targets

Follow up with customers for closures and renewals

Handle customer queries and provide accurate information

Maintain strong customer relationships and ensure satisfaction

Update customer details and call records in CRM systems

Coordinate with field sales and support teams when required

Identify customer needs and recommend suitable products/services

Handle objections professionally and close sales effectively

Conduct regular follow-ups on pending leads and payments

Maintain high call quality and professional communication standards

Prepare daily call reports and sales performance reports

Participate in training sessions and sales meetings

Maintain knowledge of current products, pricing, and promotional offers

Ensure timely response to customer inquiries and complaints

Support marketing campaigns through telecalling activities

Meet productivity and conversion KPIs assigned by management