Hird Services

US Healthcare Voice Executive

Hird Services
Bengaluru/Bangalore
₹35,000 - ₹49,000 monthly*

Fixed

₹35,000 - ₹47,000

Average Incentives*

₹2,000

Earning Potential

₹49,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

3 applicants

3 applicants

Benefits include:  PF, Laptop, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Benefits include: PF, Laptop, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

  • Professionally manage inbound and outbound international customer calls.
  • Ensure compliance with company policies and procedures during all customer interactions.
  • Execute assigned tasks in line with the latest work instructions and process updates.
  • Troubleshoot and resolve customer issues effectively and within defined SLAs.
  • Consistently achieve daily productivity and quality targets.
  • Accurately document all customer interactions in the designated systems.
  • Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc.
  • Maintain adherence to data integrity guidelines and information security policies.
  • Required Skills & ExperienceMinimum 2+ years of experience in an international call center/customer support role.
  • Strong verbal and written communication skills with a neutral accent.
  • Excellent active listening and problem-solving abilities.
  • Good typing speed and proficiency in MS Office tools.
  • Ability to handle high-pressure situations with professionalism.

Job role

Work location
Work locationBengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsCustomer service, International calling, Inbound calling, Blended process, Customer acquisition, US Healthcare terminology, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameHird Services
Address
AddressBengaluru, Karnataka, India
Job posted by Hird Services

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You can expect a minimum salary of 35,000 INR and can go up to 49,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 10 Jun 2026. For more details, download apna app and find Night Shift jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!