Telecommunication Network Deployment Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system stability and support business continuity through timely resolution of technical challenges.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and performance by implementing best practices and innovative solutions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Strong understanding of network architecture, protocols, and security principles.
- Experience in troubleshooting and resolving complex network-related issues.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with network monitoring tools and diagnostic utilities.
- Skilled in collaborating with cross-functional teams to implement network solutions.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Network Infrastructures.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.