Assistant Manager - Technical Business Analyst

Ready to build the future with AI? 
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager, Technical Business Analyst
The incumbent will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization.

Responsibilities
•    Collaborate with business team for process design 
•    Document, develop, configuration & test business processes  
•    A cross-functional knowledge experience of integration with other Oracle applications and third-party systems.  
•    Other roles include verification of the feasibility of business users’ requests functionality and business rules based on existing technical systems. Should be able to create and present key requirement artifacts  
o    Requirement gathering skills 
o    Scope documentation  
o    User cases and the detailed specification of key business rules 
o    Business process mapping diagrams and documentation 
o    Prepare training manuals 
o    Conduct training for multiple stakeholders 
•    Collaborate with respective OEMs 
•    Collaborate with other Genpact’s IT teams to ensure smooth & timely execution to meet business objectives  
•    Collaborate with the other application teams to nail down the integration requirements and how to make it happen 
•    Manage delegate team members 
•    Responsible for application operational work 
•    Project technical/functional documentation

Qualifications we seek in you!
Minimum qualifications
•    Graduate from a recognized university 
•    Experience working both independently and in a team-oriented collaborative environment
•    Knowledge of Scrum/Waterfall methodology 
•    Understanding of project management & troubleshooting skills 
•    Understanding of Project Management with SaaS products delivery 
•    Excellent communication, Data Analysis & presentation skills  
•    A cross-functional knowledge experience of integration with other Oracle applications and third-party systems

Preferred qualifications
•    Individual award for on-time delivery and meeting Expectations 
•    Exposure to cloud/low code development platforms will be an additional advantage

Why join Genpact? 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries 
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.