Associate Process Manager - Product & Backlog Management

Associate Process Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Key Responsibilities

·        Improve the quality and clarity of requirements before they enter development

·        Work closely with Product Owners to translate business needs into well-defined, development-ready user stories and backlog items

·        Support Product Owners by taking ownership of requirement gathering, story preparation, and backlog organization, enabling them to focus on more complex planning and solution design

·        Ensure user stories are consistently structured, clearly scoped, and include appropriate acceptance criteria

·        Facilitate and support backlog refinement and sprint planning sessions

·        Help reduce rework, ambiguity, and clarification requests during sprint delivery

·        Maintain strong backlog health and Jira discipline to improve visibility, tracking, and planning

·        Collaborate with development teams to identify blockers early and support smoother delivery flow

·        Contribute to more predictable and timely delivery of the client portal roadmap, including Universal Portal enhancements

·        Act as a key point of coordination between Product Owners, delivery teams, and stakeholders to ensure alignment and understanding

Skills and Experience

·        Proven experience in a Product Analyst, Business Analyst, or similar role within a product or technology environment

·        Strong experience writing clear, structured requirements, user stories, and acceptance criteria

·        Demonstrated ability to work closely with Product Owners, delivery teams, and stakeholders in agile environments

·        Strong understanding of backlog management, sprint planning, and refinement processes

·        Experience using Jira to manage backlog health, sprint tracking, and delivery visibility

·        Ability to identify ambiguity, challenge gaps in requirements, and drive clarity before development begins

·        Strong communication and stakeholder management skills

·        Comfortable working in a fast-moving environment with an existing product and established development roadmap

·        Domain knowledge in Investor Communications Offerings is desirable

·        Ability to quickly understand context and contribute with minimal onboarding

This role is critical to improving the flow of work into development and enabling more predictable delivery. By strengthening requirement quality, backlog discipline, and collaboration across teams, the Product Analyst will help the organization deliver roadmap priorities more efficiently and with greater confidence.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Experience Level

Mid Level