Capacity Management Lead - Forward Deployed Engineering

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management in an enterprise, cloud, or technology environment.
  
• 5 years of experience staffing project teams, management consulting, or corporate strategy.
• Experience using Salesforce or another CRM.

Preferred qualifications:

• Experience in the business technology market as a program manager in SaaS, cloud computing, or emerging technologies.
  
• Experience with capacity planning models.
• Experience in staffing and forecasting in fractional staffing models.
• Experience building dashboards in Business Intelligence tools.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Capacity Management Lead, Forward Deployed Engineering, you will focus on optimizing the deployment, utilization, and well-being of technical talent across AI Tech Go-to-Market teams. You will own the matchmaking process, aligning project requirements with consultant skill sets, availability, and constraints while serving as a trusted advisor to practice managers and leadership.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Partner with strategy and operations and AI Tech Go-to-Market leadership to create best practices for staffing and utilization management.
• Lead weekly staffing meetings with Forward Deployed Developing leadership teams and ensure supply and demand forecasts are accurate.
• Work separately to match Forward Deployed Developers with projects based on skill set, availability, timezone, and other constraints.
• Partner with team leadership to manage assigned Forward Deployed Developers utilization, bandwidth, and well being.
• Develop new metrics for tracking staffing efficiency.