Content Production Engineer

Content Production Engineer (Hybrid)

Job Title 

Content Production Engineer (Hybrid)

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best in class educational experience and make Kaplan a great place to work.

Our offices in India opened in Bengaluru in 2018. Since then, our team has fueled growth and innovation across the organization, impacting students worldwide. We are eager to grow and expand with skilled professionals like you who use their talent to build solutions, enable effective learning, and improve students’ lives.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

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As Content Production Engineers (CPEs), we accelerate product development by managing high-volume technical tasks and all post-authoring activities, including content ingestion, deck formatting, visual optimization, and detailed QA. By bridging the gap between raw ideas and final output, we enable our Subject Matter Experts to focus on core development while ensuring seamless redeployment across platforms through our mastery of industry-standard tools.

Primary Responsibilities 

Help in content production activities such as :

• Deck Creation: Reformatting PPT  templates or building new decks from scratch.

• Image Management: Handling tagging, watermarking, alt-text, and attributions.

• Image Editing: Customizing visuals to meet specific requirements.

• Migration: Ingesting and moving content across platforms.

• Content QA: Performing content quality assurance checks.

• UpToDate: Managing platform-specific affiliations and content.

• Video Production: Offlining, sourcing, and editing video content.

• Captions: Refining subtitles and transcripts via Videoken or Rev.

• QID Tracking: Monitoring data identifiers across various platforms.

• Hybrid Schedule: 3 days remote / 2 days in office

• 30-day notification period preferred

Education & Experience

• Bachelor’s Degree

• 1.5+ years of experience in Content Management 

• Collaborative, goal-oriented self-starter experienced in fast-paced, agile environments.

• Stakeholder Communication: Expertly bridges communication between business users and technical development teams.

• Problem Solving: Skilled in root-cause analysis and driving rapid resolution of technical error reports.

• Operational Flexibility: Proven ability to multitask 

• Attention to detail & willingness to learn all aspects of the business as needed

• Ability to quickly upskill on a need basis

• Knowledge of content authoring in standard tools such as MS Office and Google Suite

Beyond base salary, our comprehensive total rewards package includes:

Hybrid work model provides a flexible work/life balance
Voluntary Provident Fund is an additional voluntary contribution scheme associated with the statutory Employee Provident Fund (EPF)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Comprehensive health benefits new hire eligibility starts on day 1 of employment
Generous Paid Time Off includes National holidays(10), Earned leaves(15), sick leave(12), plus one (1) volunteer day to participate and give back to our local communities
Gratuity is applicable upon completion of 5 years as per the Gratuity Act

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data.

Location

Bangalore, KA, India

Additional Locations 

Employee Type

Employee

Job Functional Area 

Content/Material Creation

Business Unit

00092 Kaplan Health

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.