CTC Cash App COE Associate Specialist - Spanish Language Expert

Job Purpose and Impact

• In this role, you will execute moderately complex operational activities for Various businesses or functions across a designated regional process. In this role, you will handle interactions with multiple business units in various countries, as well as multiple banks, complex cash application processes and procedures
• Spanish language proficiency of either B2, C2 or C1 is a mandatory requirement as its a Language specific position.

Key Accountabilities

• Manage various Credit to cash activities, which includes processing Cash application, process intercompany transactions, handle retentions and month close activities.
• Investigation of open items and aged items and ensure timely resolution and escalation of open items.
• Responsible for Cash app KPI Metrics and month end reporting activities.
• Review and standard operating procedures are updated and maintained on a timely basis for any changes to the processes.
• Apply a comprehensive understanding of operational practices, procedures, and internal controls to identify areas of improvement across a business unit or function.
• Develop and maintain established relationship with Stakeholder counterparts.
• Ensure all financial close activities are completed timely and in accordance with timelines, guidelines, and policies.
• Collaborate with cross-functional teams to ensure all month end activities are completed on time.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• In depth understanding of ERPs such as SAP, JDE & NIS. 

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience

• Confirmed analytical, problem solving and decision-making skills.

• Other minimum qualifications may apply.