Customer Acquisition Specialist

CUSTOMER ACQUISiTION SPECIALIST

Key Responsibilities

• Starting sales and developing business in the targeted cluster by establishing and building a customer base in Supply Chain Finance vertical. 
• Responsible to source and on-board distributors / wholesalers / manufacturer and understand client offerings, evaluate product fit, define end to end journey and work on commercial negotiations to finalize the program terms. 
• To manage and drive onboarding of traders referred under the SCF programs.   
• Expanding strategic and opportunistic locations in the region for the SCF programs. 
• Formulate strategies to ensure wide adoption of our products across the SME world. 
• To maintain good relationships with the anchor's regional & central SPOCs. 
• Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product.
• Increasing the share of the SME/MSME wallet – onboarding the customer across multiple products, credit services, etc. 
• Recommend improvements to processes and policies across the SCF business to drive operational efficiencies and high-quality customer service.

Desired Skills and Experience

• Graduate or postgraduate with 3-6 years of experience in managing SME / MSME relationships in BFSI domain. 
• Flair for Sales.
• Sound understanding of finance & financials. 
• Good with numbers, Insights and be able to analyse balance sheets and P&L 
•  Extremely self-driven & hardworking with the ability to lead team. 
•  Excellent communication skills and man-to-man sales skills. 
• Can work in high-pressure situations and is completely hands-on; has the knack to hustle and get the job done.
•  Having the ability to interact with promoters / CXOs of SMEs and glean information through physical discussions. 
•  Flexible to travel around and fluent in English, Hindi, or other regional languages.