Senior Customer Service Associate

TE Connectivity India Pvt Ltd
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

CUSTOMER SERVICE ASSOCIATE III

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

Serves as the primary point of contact for the customer and is the liaison between the customer and all internal points of contact.

Job Requirements

  • Providing timely and accurate information to incoming customer order status and product knowledge requests.
  • Processing customer returns according to established department policies and procedures.
  • Facilitating meetings with customers and internal points of contact to proactively identify issues and/or drive process improvements.
  • Investigating and resolving customer issues. 

What your background should look like

Typically requires 3-4 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Experience Level

Mid Level

Job role

Work location
Work locationBangalore, KA, IN, 560076
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameTE Connectivity India Pvt Ltd
Job posted by TE Connectivity India Pvt Ltd

Similar jobs you can apply for

Telecalling / BPO / Telesales
Radical Minds Technology

Customer Service Representative

Radical Minds Technology
HSR Layout, Bengaluru/Bangalore
₹18,000 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Telecaller

Ars Travels And Logistics Private Limited
Seshadripuram, Bengaluru/Bangalore
₹10,000 - ₹15,000
Work from Office
Part Time
Min. 1 year
Good (Intermediate / Advanced) English
Tii Enterprise

Telecaller

Tii Enterprise
Shivaji Nagar, Bengaluru/Bangalore
₹15,000 - ₹30,000*
Work from Office
Full Time
Any experience
No English Required
Linking Spaces Technologies

Senior Sales Manager

Linking Spaces Technologies
HSR Layout, Bengaluru/Bangalore
₹60,000 - ₹90,000*
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Kalyani motors pvt Ltd

Relationship Manager

Kalyani motors pvt Ltd
JP Nagar, Bengaluru/Bangalore
₹19,000 - ₹29,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Sales Executive

Venkata Sai Aluminium Trade Links
KR Puram, Bengaluru/Bangalore
₹15,000 - ₹35,000
Work from Office
Full Time
Min. 2 years
Basic English