DevOps Subject Matter Expert

DevOps SME

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

We are seeking a highly skilled and experienced DevOps SME to lead the design, implementation, automation, and optimization of modern DevOps practices across cloud and on-premises environments. The ideal candidate will possess deep hands-on expertise in Git, Ansible, Terraform, APIs, and Cloud platforms, and will play a key role in driving infrastructure automation, CI/CD improvements, configuration management, and platform reliability.

Key Responsibilities

• Design, implement, and maintain DevOps pipelines, automation frameworks, and infrastructure as code (IaC) solutions.
• Manage and optimize source control and branching strategies using Git.
• Develop and maintain Ansible playbooks, roles, inventories, and automation workflows for configuration management and orchestration.
• Build and manage Terraform modules for provisioning and managing cloud and infrastructure resources.
• Integrate systems and tools using REST APIs, scripting, and automation techniques.
• Support and enhance cloud-based infrastructure across platforms such as Azure, AWS, or GCP.
• Collaborate with application, infrastructure, and security teams to implement CI/CD, automated deployments, and environment standardization.
• Ensure platform reliability, scalability, performance, and security through automation and best practices.
• Troubleshoot and resolve issues related to build/deployment pipelines, infrastructure provisioning, configuration drift, and cloud services.
• Drive DevOps maturity, standardization, and continuous improvement initiatives across the organization.
• Create technical documentation, SOPs, architecture diagrams, and knowledge transfer materials.
• Provide technical guidance and mentoring to engineers and operational teams.

Who You Are

Required Skills & Experience

Technical Skills

• Strong hands-on experience with Git including branching, merging, pull requests, repositories, and version control best practices.
• Extensive experience in Ansible for configuration management, application deployment, and orchestration.
• Strong experience in Terraform for infrastructure provisioning and state management.
• Good understanding and hands-on use of REST APIs, API integrations, and automation using API calls.
• Solid experience with at least one major cloud platform:
• Experience with CI/CD tools GitHub Actions, GitLab CI, or similar.
• Strong scripting skills in Python, Bash, or PowerShell.
• Experience with infrastructure automation, environment provisioning, and release automation.
• Familiarity with containerization and orchestration tools such as Docker and Kubernetes/OpenShift is preferred.
• Knowledge of Linux/Windows administration, networking basics, and security best practices.
• Understanding of monitoring, logging, and alerting tools is an advantage.

Functional Skills

• Ability to analyze operational challenges and design automation-based solutions.
• Strong troubleshooting and root cause analysis skills.
• Experience working in enterprise-scale production environments.
• Understanding of change management, incident management, and release management processes.
• Strong collaboration and stakeholder communication skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of overall IT experience with significant hands-on experience in DevOps, cloud, and automation.
• Relevant certifications are a plus, such as:
  • Azure DevOps Engineer
  • AWS Certified DevOps Engineer
  • Terraform Associate
  • Red Hat Ansible Automation certification
  • Kubernetes certifications

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.