Guest Service Ambassador

Guest Service Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Front Desk Operations: Greet guests, handle check-in/check-out procedures, and manage room assignments.

• Customer Service: Address guest requests, questions, and complaints promptly and professionally

  .

• Reservations: Manage bookings and modifications accurately.

• Communication: Answer phone calls, respond to emails, and coordinate with housekeeping or maintenance to meet guest needs.

• Financial Duties: Process payments, handle cash, and settle guest bills.

• Information Source: Provide information regarding hotel facilities, services, and local attractions.

  Betterteam +5

Required Skills and Qualifications

• Communication Skills: Strong verbal and written communication in English, with additional languages considered a plus.

• Interpersonal Skills: Courteous, guest-oriented, and professional demeanor.

• Technical Skills: Proficiency in Property Management Systems (PMS) and basic computer software (e.g., Microsoft Office).

• Experience: Previous experience in hospitality is preferred, though entry-level positions are common.

• Physical Requirements: Ability to stand for long periods and occasionally lift luggage (up to

  ).

  Indeed +4

Typical Educational Requirements

• Diploma or Degree in Hotel Management, Hospitality, or equivalent experience.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.